Frequently Asked Questions
DO YOU OFFER ARTWORKS FRAMED OR UNFRAMED?
Both! You can choose to buy our artwork framed or print-only. Simply select your preference in our online shop!
If you’re not sure which option to go for, here are 3 reasons why we love our frames:
1) They’re shadowbox frames, made by hand with love (just like our art!) and they look ah-mazing!
2) They’re made using locally sourced, sustainable Tasmanian Oak
3) Best of all, they arrive ready to hang on that gorgeous wall of yours!
WHAT PAPER DO YOU PRINT ON?
All our artworks are high-quality giclée prints, printed on 300gsm 100% Cotton Rag stock using genuine Epson Ultra-Chrome Pro inks. Each print is dry mounted to an acid-free 5mm foam board using an archival adhesive film.
WHERE ARE YOUR ARTWORKS MADE?
We design all our prints and collections in our studio in Sydney; our artworks are printed, framed and dispatched to you by our wonderful printing and framing suppliers in Melbourne.
WHO IS THE ARTIST?
Our latest collection of limited edition prints has been designed by Diya — a graphic artist and designer based in Sydney and the Founder+Creative Director of Salsa Verde Design. Each artwork within our collection will come signed by Diya, along with a certificate of authenticity.
HOW IS THE ART MADE?
Diya is a mixed media artist and works with various handmade and digital techniques (including photography) to produce bold, colourful and striking print and pattern collections. Prints begin as individual elements which are hand-drawn or painted using watercolour, gouache or acrylic. They are then digitised and that’s when the fun begins! Elements are layered carefully, recoloured and juxtaposed until a new image is magically born. Artworks can take days or even weeks to produce.
CAN I CHOOSE THE COLOUR OF MY FRAME?
If you’re like most people, you’ve got a million and one things to get through the day. So we’ve taken the hassle out of framing, so you can focus on the more important (and fun!) stuff, like creating the perfect look for your space!
We’ve carefully chosen frames that compliment and pair beautifully with the colours in our artworks. Which means that’s one less decision YOU need to make! #winning
Once you’ve settled on an artwork you love, all you have to do is pick a size you like & whether you want it framed or print-only. Easy-peasy-lemon-squeezy!
WHAT ARE YOUR ARTWORK SIZES?
Our current collection comes in a range of 3 sizes: Small (30x30cm), Medium (60x60cm) & Large (90x90cm). We offer each artwork within the collection in a choice of 2 of these 3 sizes. If you’re looking for a custom size, drop us an email and we’ll try our best to accomodate your needs.
CAN YOU TELL ME MORE ABOUT YOUR FRAMED ARTWORKS?
Sure! All framed artworks are made from locally sourced, sustainable Tasmanian Oak. The timber is milled, hand-sanded and painted. We use shadowbox style timber frames, where the artwork is set back from a 3mm museum grade plexiglass for a very modern gallery look. It’s lighter than glass, helps to protect your work from UV damage and also has the added advantage of being shatter proof.
Plus, all framed artworks arrive ready to hang, with a coated hanging wire screwed securely to the back of the frame.
WHAT ARE YOUR SHIPPING COSTS?
We offer free shipping all around Australia! #winning
DO YOU SHIP INTERNATIONALLY?
Sorry Friend, we do not currently offer international shipping.
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
As we print (and frame) to order, please allow up to 3 weeks to receive your artwork. Once your order has been dispatched, you will receive an email notifying you that it’s on its way along with a tracking number so you can track your parcel. You can also change your delivery address at this time, if you’d like.
DO YOU HAVE A RETURNS or refunds POLICY?
Unfortunately, no. Once an artwork is shipped to you, it cannot be returned or refunded. We ask that you carefully consider your order before placing it, including entering your address details correctly, to avoid delays and other issues later on.
I’M LOOKING FOR A CUSTOM ARTWORK. CAN YOU DO THIS?
Not within our exisiting limited edition print collection, as this has been carefully designed and curated in-house. We do constantly work on new print collections, so check back in or sign up to our mailing list if you’d like to stay in the know.
If you have a particular project in mind and are looking for a bespoke commissioned piece, get in touch directly at email@example.com
can i buy your artwork from a stockist or retailer?
Soon! Watch this space.